Frequently Asked Questions

Clean in Pink serves Iroquois County, Kankakee County, and Southern Will County in Illinois, plus Newton County in Indiana. That includes towns like Kankakee, Bourbonnais, Bradley, Manteno, Watseka, Beecher, Peotone, Kentland, and more. Availability can vary by route and date, so share your city or ZIP when you request a quote.

Yes. We provide both residential cleaning (recurring, deep, one-time, move-in/move-out, and more) and commercial cleaning for offices, small businesses, and professional spaces.

Our regular hours are Monday through Friday, 8:00 AM to 4:00 PM. Evenings, Saturdays, and Sundays are available by appointment only.

Yes—evenings and weekends are available by appointment. Let us know what works for you when you request your quote and we’ll do our best to accommodate.

The easiest way is to fill out our quote form or call us at 877-754-5614. Tell us about your space, your priorities, and your preferred timing, and we’ll put together a customized quote.

That’s entirely up to you. Some clients are home during the visit; others provide access instructions. We’ll confirm the arrangement that’s most comfortable for you when you book.

Please confirm this when you request your quote so the team can explain the current process for your service. We’re happy to accommodate any product preferences you have—just let us know.

Both. We offer one-time cleanings with no commitment as well as recurring plans on a weekly, biweekly, or monthly schedule. Many clients start with a one-time or deep clean and set up a regular plan afterward.

Sooner is better, especially around holidays and the busy spring and moving seasons. Reach out early and we’ll find a date that works for you.

A quick tidy of personal items helps us focus on cleaning rather than organizing, but it’s not required. If there are specific priorities or areas to focus on, just let us know ahead of time.

Yes. Clean in Pink is a licensed, bonded, and insured, women-owned and operated local company, and a member of the Kankakee County Chamber of Commerce. If you’d like a certificate of insurance for your records, just ask and we’ll be glad to provide one.

Because every home and business is different, we give you a clear, customized quote before we start—so the number you agree to is the number you pay. Your quote depends on the size and condition of your space, how often you’d like us, whether it’s a standard, deep, or move-out clean, and any add-ons. No hidden fees and no pressure.

We’re a small, local, women-owned team, so many of our recurring clients come to know familiar faces who learn their home and preferences. If consistency is especially important to you, mention it when you set up your plan and we’ll do our best to accommodate it.

Your family’s comfort matters to us. If anyone in your home has allergies or sensitivities, or you have product preferences, let us know when you request your quote and we’ll do our best to work with them.

Please let us know within a day or two and we’ll do our best to make it right. Your satisfaction and your trust matter to us, and we’d rather hear about a concern than leave it unaddressed.

Life happens—just give us as much notice as you reasonably can and we’ll find a new time that works. We’ll confirm any specific rescheduling details when you book.

We’ll go over accepted payment methods and timing when you book, so everything is clear before your first visit.

We’re a local, women-owned company that treats your home or workplace with genuine care, and a portion of every clean supports breast cancer awareness. You get familiar, dependable service and a plan built around your space—not a one-size-fits-all package.